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#ticketing

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They could go a long way towards solving this problem just with some very basic and obvious communication when you're buying train tickets.

I recently bought a train ticket that said "This ticket can only be used at certain times", but it did not tell you what those times were. Did nobody think that might be quite important and useful information?

bbc.co.uk/news/articles/c5ykvp

BBC NewsTrain firms must stop criminalising 'innocent errors', report findsAn inquiry found "disproportionate" punishments for often innocent mistakes.

Nick Cave producer says Ticketek fees are triple cost of local seller – making concerts more expensive than they should be theguardian.com/music/2024/oct
Music promoter Paul Sloan says ‘high fees charged by Ticketmaster and Ticketek are not representative of the services offered’. #music #ticketing #competition

The Guardian · Nick Cave producer says Ticketek fees are triple cost of local seller – making concerts more expensive than they should beBy Kelly Burke

This has become a hot topic since the Oasis ticket frenzy (and to be clear, if they were playing in my back garden I'd close the curtains), but ticket pricing has been out of control for a long time. The reasons for that are also linked to why so many grassroots venues are struggling; youtube.com/watch?v=u--se25_px

Replied in thread

@bigTanuki @BillySmith I'm convinced @frameworkcomputer uses #GoogleForms not as a sole tool, but merely #ingress pipeline for their #support workflows, so there is like demand to design a whole workflow and architecture from the ground up to handle and process supoort queries.

Maybe someone will enhineer somethibg aroubd #Gitlab or #Girea's #issue #Ticketing system?

I am however shure something like a customer chat can be done with like #Zulip and for #RemoteDesktop-based #TechSupport there's an excellent tool called "#Dayon!" which is super easy to use for the support-requesting side, doesn't rely on centralized services being available and only needs a few settings by the supporter to get up and running...

  • If I were running my own company, I'd propably sponsor the development of Dayon to the same amount as it would cost to pay for AnyDesk instead!
Continued thread

For more than 30 degreeasons we took the bus for two stops. Tickets available at the driver. But no card payment (in a country where you casually pay by card at the bakery) and no big bills (like 50€) either. So we had no way to pay. Someone beeped his pass for us. Thank you so much, stranger! We will pass it on.
#Toledo, #Castilla #España
#bus #payment #ticketing

Continued thread

i powerfully hate any/all #ticketing apps. used to purchase tons & tons of #tickets for shows i was iffy about, but they've made it all so proprietary & unfun. it's such a pain to transfer & mostly just keep track of tickets in different apps/services that i've pretty much stopped buying tickets in advance except for, like, big classic rock shows, & mostly stopped seeing shows at ticketed venues. i'll pay whatever giant fee you tell me, just send me a PDF & don't make me download an app!

_The Evening Post_, 20 Dec 1923:
TRAVELLING FACILITIES
       TO THE EDITOR.
  Sir,—With the approach of the holiday season and the consequent increase in railway traffic comes the spectacle to be seen at the Railway Booking Office in Willis street. As I write there is a long queue standing tired but patient waiting for an opportunity to get in to buy their tickets. This sort of thing has been going on for years, and is a serious blot on our railway management.

  Really, Sir, I would urge you to use your influence in having this farce removed permanently.… when this booking office was opened some years ago the travellers requiring tickets could go to a counter and be supplied quickly with what they required, but the Department found it necessary to revert to the little square hole through which you beg your wants. People can do no good by making complaints, because the management has arranged that this stupid process should go on.
  If, therefore, you will deal with the matter, surely there will be somebody found in authority in the Railway Department who will made a much-needed change.—l am, etc.,
                                                           F. G. CRAY.
   20th December.
paperspast.natlib.govt.nz/news
#OnThisDay #OTD #PapersPast #Railways #Ticketing #Booking #CustomerService

Does anyone here use #Eventbrite for #event #ticketing?
Have you read Para 16.1 of the Eventbrite Standard Terms and Conditions
eventbrite.com/help/en-us/arti
"You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable right and license to [...] A. Your Content, in whole or in part, in any media, ..."

Does that cause you any concern?
Has Eventbrite ever used your content or trademarks and if so, how?
TIA

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