Call Center Workers Are Tired of Being Mistaken for AI - “These people, who spend hours talking to strangers, are experiencing surreal conversations, where customers ask them to prove they are not machines” #turingtest https://it.slashdot.org/story/25/06/28/1740215/call-center-workers-are-tired-of-being-mistaken-for-ai
it.slashdot.orgCall Center Workers Are Tired of Being Mistaken for AI - SlashdotBloomberg reports:
By the time Jessica Lindsey's customers accuse her of being an AI, they are often already shouting. For the past two years, her work as a call center agent for outsourcing company Concentrix has been punctuated by people at the other end of the phone demanding to speak to a re...