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#nontechnical

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Paul Sutton<p>Fediverse Explainer</p><p><a href="https://personaljournal.ca/paulsutton/fediverse-explainer" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://</span><span class="ellipsis">personaljournal.ca/paulsutton/</span><span class="invisible">fediverse-explainer</span></a></p>
knizer<p><span class="h-card"><a href="https://mastodon.social/@r0ml" class="u-url mention" rel="nofollow noopener" target="_blank">@<span>r0ml</span></a></span> Sure - Everybody in an org has some level of <a href="https://toot.boston/tags/technical" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>technical</span></a> aptitude, just varying levels of expertise in different areas. Talk about specific, relevant skills to the topic at hand, e.g.:</p><p>' <a href="https://toot.boston/tags/nontechnical" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>nontechnical</span></a> users aren't going to use the command line to fix this'<br>vs<br>'I bet most people could do this in a terminal window if a trainer or someone wrote out clear instructions'</p><p>or</p><p>'sales team is non-technical, we need a dev for this'<br>vs<br>'Gifty on the sales team shared with us the solution she created (mostly using Excel pivot tables) - I bet an engineer could extend it into this new planning tool.</p>